General Questions
1How do i get in touch with an agent ?
We are easy to get in contact with. You may reach us by email, phone and live chat from our support or contact page.
2What services can i get from My Digital Squad
We offer the service of PC , Laptop, Tablet and other devise support. We work hard to give you access to cables or replacement parts for you electronic devices that may be hard to find parts and cables.
3How to do i start the remote support ?
Go to our support page and choose the device you wish to get support for and then pay for the service you wish to receive.
4What is your satisfaction guaranteed policy ?
We ensure the services that we offer meet your expectation and you are happy with what you receive.
5Payments
We accept All types of credit cards and interact payment *
Security
1Is your website safe ?
Please note My Digital Squad website is secure with the latest encryption 256 Bit SSL.
2Is the remote session safe ?
Please note our remote session is secure through a VPN tunnel and is open during our session and then close right after. We use a reputable secure connections that guarantees the session will not violate any privacy of yours between our session.
3Is my information safe on your website ?
Please note we do not share your information with any 3rd party for marketing.
Services
1PC / Laptop support
We offer the support for your laptop and desktop to fix your OS issues viruses t.
2Tablet screen replacement
We offer the service to replace the screen that may be broken on your tablet that be an international brand that you may difficulty getting service for.
3Website support
We offer support for word press and website. We can build the website you want to launch your e-commerce.
4Data and password recover
My Digital Squad offer data recovery for your HDD, USB, Mobile devices an many other storage devices.
We also Offer recovery of OS passwords, email, and messages from mobile devices such as SMS.
